Cryptocurrency exchange Bybit announced that the abnormal price deviations seen in SERAPHUSDT and some other futures contracts during the market volatility experienced on October 6, 2025, were not due to a technical error, but rather due to a decrease in liquidity.
According to the company's official announcement, the system operated normally during the surge that occurred around 11:23 PM, but the sudden drop in market depth created temporary differences between spot and derivative market prices. This led to some users experiencing off-market price fluctuations in their trades.
Bybit urged affected users to contact their customer support team or personal customer representatives within 14 business days. The company stated that each complaint will be reviewed on a “case-by-case basis” and that resolution will be handled on an individual basis.
Bybit's statement stated that the 24/7 multilingual support team can be contacted via live chat or web form.
On the other hand, similar pump-dump style price movements were observed in other altcoin contracts such as RFC and GROK during the same wave.
*This is not investment advice.
